Terms & Conditions

Shirley Conlon Organics referred to below as “SCO

  • The content of this website is general and is provided for information purposes only and should not be regarded as medical or health advice.
  • We do our best to keep information updated and accurate however SCO accepts no liability arising from any information on this website being incorrect, incomplete or misleading. SCO will not be liable for any loss, damage, cost or expense incurred by any person relying on the information on this website.
  • The copying of any content on this website, including text, graphics, logos, photographs, audio and video clips and data compilations, is not permitted without written consent from SCO.
  • Personal information provided to SCO via this website will not be shared with any 3rd parties and we endeavor to do our best to keep your personal data private and confidential.
  • Our products contain essential oils. If you are allergic to any particular essential oil, we recommend you avoid it. Essential oils are not recommended during the first trimester of pregnancy and others should be avoided throughout the pregnancy. Although we use the highest quality and minimum quantities, it is always best to consult your practitioner for advice.
  • Any products bought on this site are for personal use only and the reselling is not permitted. If you wish to apply for a wholesale account, kindly contact us directly.

Returns & Exchange Policy

Our returns policy is for goods purchased on our website, by mail, over the telephone or by FB, DM and Instagram.

  • Shirley Conlon Organics hopes that you will be delighted with your order. However, if for any reason you are not completely satisfied we are happy to offer a refund, exchange or replacement on all goods returned to us within seven days of your receipt of goods provided they are in their original, unopened, unused and undamaged condition. We will consider the condition of the goods being returned when making a refund.
  • Should you wish to cancel your order and return any goods, please notify us within a period of seven working days beginning with the day following the day of delivery to you, by emailing us at info@shirleyconlonorganics.com and we will provide you with a Returns Authorisation Number (RAN). Please provide full details of the customer order number and the goods that are being returned.
  • On receipt of the returned goods we will give you a refund of the amount paid for the goods. Please note that the return costs will not be reimbursed. To improve our service, please let us know the reason for returning any goods.
  • Any refund will be credited back to the original credit card used at the time of purchase, or your PayPal account within 10-12 business days of our receipt of your return.
  • If the original delivery you received was wrong, or damaged, please contact us immediately with your order number and detail of the incorrect or damaged product.
  • We are unable to offer returns on any purchases of gift vouchers.

Return the parcel by RECORDED DELIVERY to the following address:

    • Shirley Conlon Organics
    • Office 807 Arenco Tower,
    • Dubai Media City
    • Dubai 214525
    • UAE

Shirley Conlon Organics cannot be held responsible for returned goods that do not reach our Returns Department.